Privacy Policy

These policies are for informational purposes only and are not a substitute for legal advice.

Last updated: May 16, 2026

Introduction

Oakbridge Greenhouse (“we,” “us,” or “our”) is a family-owned greenhouse based in Utah. We operate oakbridgegreenhouse.com and related services to help customers order custom container plantings, geraniums, nursery products, and delivery within our service area.

This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using our website, creating an account, or placing an order, you agree to the practices described here. Please also review our Terms of Service for purchase and delivery terms. Terms of Service

Information We Collect

We collect information you provide directly and information collected automatically when you use our site:

  • Identity and contact information — such as your name, email address, phone number, billing address, and account credentials.
  • Order and custom planter details — including products selected, planter sizes, planting preferences, drop-off pot information, order notes, and order history.
  • Delivery information — delivery address, scheduling preferences, access instructions, and related details needed to complete delivery.
  • Payment information — payments are processed by our payment partners. We do not store full credit card numbers on our servers; we may receive limited payment confirmation data (such as transaction ID, amount, and payment status).
  • Communications — messages you send us by email, phone, or through forms on our website.
  • Technical and usage data — such as IP address, browser type, device information, pages viewed, and cookies or similar technologies (see Cookies & Tracking below).

How We Use Your Information

We use personal information to:

  • Process and fulfill orders, including custom planting and in-store or online purchases;
  • Schedule, route, and complete product delivery;
  • Communicate with you about orders, appointments, store hours, and customer service;
  • Maintain your account and order history;
  • Improve our website, products, and customer experience;
  • Detect fraud, protect our business and customers, and comply with law;
  • Send marketing communications where permitted by law and where you have opted in (you may opt out at any time).

Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers — such as website hosting, e-commerce (WooCommerce), payment processors, email delivery, analytics, and security vendors who process data on our behalf under contractual obligations.
  • Delivery partners — employees or contractors who need delivery address and contact details to complete your delivery.
  • Legal requirements — when required by law, court order, or governmental request, or to protect rights, safety, and property.
  • Business transfers — in connection with a merger, sale, or reorganization, subject to appropriate confidentiality protections.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Request deletion of certain information, subject to legal and business record requirements;
  • Opt out of marketing emails;
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the information in Contact Us below. We may need to verify your identity before responding.

Cookies & Tracking

Our website (https://oakbridgegreenhouse.com/) uses cookies and similar technologies to enable shopping cart functionality, remember preferences, analyze traffic, and improve performance. You can control cookies through your browser settings; disabling cookies may affect site functionality.

We may use third-party analytics or advertising tools that collect information according to their own policies. Where required, we will provide additional notice or consent mechanisms.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us so we can delete it.

Utah Privacy Rights (UCPA)

If you are a Utah resident, the Utah Consumer Privacy Act (UCPA) may provide you with additional rights regarding your personal data, including the right to know what personal data we process, to access and delete certain personal data, and to opt out of the sale of personal data (we do not sell personal data) and certain targeted advertising.

To submit a UCPA request, contact us at the email below with “Utah Privacy Request” in the subject line. We will respond within the timeframes required by applicable law. You may designate an authorized agent to submit a request on your behalf where permitted.

If we deny a request, you may appeal by replying to our response. We will not discriminate against you for exercising privacy rights.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be posted on this page and, where appropriate, on our Legal Policies page. Legal Policies.

Contact Us

For privacy questions, requests, or concerns, contact:

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